SALIKA WIJAYAWARDHANA
Increasing productivity and performance for business growth doesn't just happen. I believe that is where market research comes is crucial.
Discovering what consumers want, when they want it, and how they want it, is essential to launching and/or running a successful business. As a researcher, I enjoy working across research projects to answer these questions and deliver maximum insight back to the business.
Before joining Evolve Research, I worked at Roy Morgan Research and The Nielsen Company in customised research and client service departments. Throughout my career, I have gained knowledge on project management and account management while working across many continuous and ad-hoc research studies for retailer and FMCG manufacturers.
We are always on the lookout for talented researchers to join our team. If you would like to place an expression of interest to work at Evolve, please email your resume and cover letter to info@evolveresearch.com.au.
GARRETH CHANDLER
I've worked in Australia and throughout the Asia Pacific region, helping many of the worlds' leading organisations to improve their service, brands and products.
I have over 15 years of industry experience on the buyer and supplier side and in senior management roles in telecommunications. This experience helps me see the business issues we deal with from different perspectives.
My passions as a researcher:
- Brands - Their value, expression and how consumers relate to them
- Technology - how consumers relate to it, consume it, live with it
- Customer experience - helping our clients develop the best customer relationships in their industry by understanding the customer view
- Retail marketing - The retail environment is the brand battlefield - there's so much going on that needs to be understood
- Evolve - My goal is to build a caring, different and innovative company that people want to work with and for
Education
- BSc (Monash)
- Post Graduate Diploma of Management (Melbourne Business School)
- MBA HK University of Science and Technology
- International Beta Gamma Sigma Alumnae
JOSEPH SIBBICK
I believe research is about people - our clients, customers and their suppliers. Getting high quality outcomes on a project requires collaboration - everyone brings something different to the table and the best result means ensuring everyone has a say.
Before joining Evolve Research, I worked at Enhance Research in Brisbane. During my career I have developed skills over the full spectrum of research project responsibilities. My agency experience has included work for some of Australia's leading service providers in the fields of finance and technology. I believe strongly that possessing both qualitative and quantitative skills is important to being an effective researcher.
GISELA KENNETT
I believe research is about the science of people – the science needs to be exact, but we can never forget that we’re talking about real people. My background is in Sociology and Mathematics and research perfectly combines these fields.
I have been working in the market research industry since 2004, focusing mainly on presentation and reporting of data. Numbers are the foundation of what I do and my strong analytical background, eye for detail and desire to make research accessible, makes me an effective bridge between data and insight.
I have five years' experience in a client servicing role managing longitudinal as well as ad-hoc projects for a number of multinational FMGC companies. I have worked closely with clients from concept through to implementation and regular outputs including stakeholder presentations.
Prior to joining Evolve Research, I held a Senior Project Manager role at Roy Morgan Research.
OUR CLIENTS
We are proud to be research partners with some of Australia's most impressive organisations. Feedback from some of our valued clients:
CASE STUDIES
WHAT WE DO
We are a close and committed team of researchers. We have a passion for helping our clients be successful in what they do.
We believe every client's needs are different and require a bespoke approach. We start by designing the best methodology for the project and we end by providing needle sharp strategic insights that address the problem and offer a way forward.
JIA-YEN LEE
My research experience and interest is quantitatively-focussed. I have worked in research and data analyst capacities across industries such as energy, telecommunications and ICT services, and in areas that include customer relationships, brand communication and community engagement. Prior to joining Evolve, I worked as a Marketing Science analyst for a Brisbane-based research agency.
OUR PEOPLE
Our team has a blend of complementary skills and experience from a diverse range of backgrounds and disciplines.
In a culture of creativity and collaboration, Evolve draws on this diversity to deliver the best possible outcomes for our clients.
TURN INSIGHTS INTO ACTION
2Excell Consulting works with organisations that operate in business to business (B2B) markets to maximise their bottom line results by using an Action oriented system to enable them to translate findings obtained from their customer insight and engagement programs into specific and measure actions and initiatives.
For more information, please visit our website, 2excell.com
ALEX KOKSHOORN
I believe an open and curious mind is essential to revealing the most meaningful insights.
developing our client relationships over time, I believe we get closer to revealing what really matters and deliver the insights that make a difference.
Prior to joining Evolve, I completed the Marketing Honours program at the University of Western Australia. My academic background has given me a broad set of research skills with the majority of my previous research experience in quantitative analysis.
CONTACT
Level 1, 27 Hardware Lane
Melbourne VIC 3000
Garreth Chandler 03 9670 1909
Belinda Jennings 03 9670 1909
Email: info@evolveresearch.com.au
Change can bring disruption and uncertainty but also fleeting opportunities. Evolve Research and Consulting understands that organisations need to continuously evolve and adapt to their environment to survive and prosper.
Our goal is to understand our clients, their markets and competitors to create real competitive advantages. We help our clients identify new opportunities, make choices between those opportunities and optimise their customer experiences to attain and sustain market leadership.
Most importantly, we have real business smarts and bring many years of experience working with leading Australian and international brands.
BELINDA JENNINGS
I am a firm believer that data must drive all decision making. All too often I see new product launches fizzle because marketers fail to listen to what consumers really want. Communication is key. My goal as a researcher is to bridge that disconnect, to make sure consumer is front and centre in business decision making.
Prior to joining Evolve Research, I worked in data analysis, client service and team management capacities at Roy Morgan Research. With this experience, I have particular expertise in end to end account and project management of customised, quantitative brand health trackers for clients in alcoholic beverage, FMCG and retail industries.
With one eye on the detail, and the other focused on the bigger picture, I work to develop insightful applications from consumer tracking for all client business units. I like working with large, robust data sets, where I know results are a credible representation of the consumer. It's rewarding when I see marketers building brand strategies around the robustness of the results I cultivated from the ground up.
HOW WE DO IT
Our consultants apply an analytical framework to every client's business needs. Our framing of each client's needs guides our research design and analysis and helps us ensure outstanding results from every project. Our approach is based on:
- A deep belief that every business problem or opportunity arises from change
- A need to determine what is driving the change and the effects of the change
- Understanding the dynamic influence of consumer needs, technology and innovation and competitor strategy as shapers of change
- Identifying the opportunities and threats that arise and must be addressed
10 Key Questions we often help our clients answer:
1. What/who is the target market?
2. How do we attract new customers/retain our customers?
3. How do we communicate more effectively/engage more closely with customers?
4. Have we got the right distribution model?
5. How are we performing relative to the market/our competitors?
6. How should we structure our pricing?
7. How valuable is our brand?
8. Is our new advertising concept going to work/is the advertising delivering sound ROI?
9. How can we make our product or service different and better?
10. If we have a new concept - will it work?
Our analysis of these and similar questions is through the lens of change and the forces that drive it. By mastering these forces, we believe our clients can best achieve sustained success.
TWIST OF LIME
Evolve has a sister company, Twist of Lime, which brings together our research skills with the latest web development technology.
Twist of Lime makes accessing your customers, your people and your knowledge easier, faster and more cost effective. This includes software and online solutions for:
- Project management
- Collecting information though market and customer research
- Communicating knowledge and insights
- Managing knowledge
The Twist of Lime site provides more information.
OUR PHILOSOPHY
- Be Innovative - We are pushing the boundaries with new ways of engaging with customers and presenting the results to stakeholders.
- Learn - Our work is focused in retail, financial services, media and IT&T. Our clients span large and small businesses and include some of Australia's largest and most exciting companies. We operate in B2B and B2C markets, wholesale and retail. We want to understand as much as we can about their businesses.
- Be savvy - Decades of research industry experience (at both a supplier and buyer level) and general business experience means we know how to make research work for you. Where required, we also partner with leading thinkers in the fields of marketing, marketing science and economics.
- Be open minded - We like to listen and offer alternatives. Research can be very formulaic and dogmatic. We actively try to avoid this and offer solutions that best fit with the research problem. Our clients have great ideas about research and we like to bring them to life.
- Be responsive and committed - We aim to deliver an outstanding client service experience on every project from inception through to completion. Our key focus is to deliver research results in a way that is meaningful, actionable and easy to understand. We want you to come back. After all, the world keeps evolving.
- Be efficient - We have designed our business to have great processes and we only employ the best people. The litmus test for us is our ability to consistently deliver outstanding value on your research investment.
- Offer a full service - Allowing the deployment of both qualitative and quantitative methodologies as the situation demands. In addition, we have exclusive access to innovative new research tools through our sister brand, Twist of Lime.